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We hope you're really happy with your dog's groom - please keep in mind that dogs are not statues - they dance around the grooming table, sit when you need them to stand, and can even get grumpy and bite - so little mistakes (like cutting an eyebrow too short or missing some stray long hairs) can sometimes happen.
If there's anything you'd like changed, or done differently next time, please say so and everything possible will be done to help make things right!
Did you know that any minor snips around feet and eyes are free in between main grooms for regular visitors, as well as extra nail trimming if needed? Please ring to book an available time.
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and I'll do my best to respond quickly to any concerns raised